Terms of Service

These Terms govern your use of the TapTapGo rider app, driver app, and website. By using TapTapGo, you agree to these Terms.

Service description

TapTapGo connects riders with independent drivers. We provide the technology platform for requesting, matching, and tracking trips.

Eligibility and accounts

• You must provide accurate account information.
• You are responsible for maintaining the security of your account.
• Drivers may be required to provide verification information before going online.

Rider obligations

• Be ready at pickup and follow driver safety instructions.
• Provide accurate pickup and destination information.
• Respect drivers and their vehicles.

Driver obligations

• Comply with applicable road and safety laws.
• Maintain a roadworthy vehicle.
• Provide professional and safe service.

Payments and pricing

Pricing may vary by market and program. Certain driver access features may be offered under subscription-style terms. Where applicable, you agree to pay fees described in the app or communicated to you.

Prohibited use

• Misuse, abuse, or harassment of other users.
• Fraud, impersonation, or attempts to evade platform rules.
• Reverse engineering or interfering with platform operation.

Disclaimers and limitation of liability

TapTapGo is provided “as is” without warranties of any kind. To the maximum extent permitted by law, TapTapGo is not liable for indirect, incidental, or consequential damages arising from your use of the platform.

Contact

Questions about these Terms can be sent via contact.